Location: 221 W Fir Ave, Suite #105 Clovis, CA 93611 Phone: 559.325.3444 Fax: 559.325.7444

FAQ

Frequently Asked Questions

What is Physical Therapy?

Physical therapy is a medical-based, hands-on approach that utilizes evidence-based information to evaluate clinical problems and develop an appropriate treatment approach. Physical therapists are movement experts in musculoskeletal and neurological conditions.

While every patient’s condition and pain are unique, your physical therapist will use a variety of hands-on techniques, exercises, and equipment to relieve pain quickly and restore function to optimum levels.

How Do I know Physical Therapy will help me?

There are many factors that contribute to the achievement of a desired result or outcome. Often, treatment plans and approaches need to be altered based on the response of the patient. Your physical therapist will use their skill and expertise to continually re-evaluate your subjective and objective responses. Many are helped and some will need further diagnostic work by their referring physician or a specialist in the community. Our PTs will help you through this process.

While every patient’s condition and pain are unique, your physical therapist will use a variety of hands-on techniques, exercises, and equipment to relieve pain quickly and restore function to optimum levels.

Can I go to any physical therapy I choose?

In general, if you are under a PPO insurance plan, Medicare, Workers-Compensation, motor vehicle injury, or wanting to pay cash for your care, you have the right to receive physical therapy care at any facility you choose. Thrive Physical Therapy accepts these insurance plans and many more. However, we are currently not in contractual agreement with HMO plans for a variety of reasons.

While every patient’s condition and pain are unique, your physical therapist will use a variety of hands-on techniques, exercises, and equipment to relieve pain quickly and restore function to optimum levels.

How much will physical therapy cost?

The actual cost of receiving physical therapy services is directly linked to the details of the individual or family insurance plan that you have chosen or your employer has selected under a group insurance plan. Co-pays, co-insurance, and deductible amounts vary greatly from one insurance plan to another. Our business office staff will verify your insurance benefits prior to treatment and walk you through your benefits so that you are informed and can plan accordingly.

While every patient’s condition and pain are unique, your physical therapist will use a variety of hands-on techniques, exercises, and equipment to relieve pain quickly and restore function to optimum levels.

Will Thrive Physical Therapy be flexible with my schedule?

We at Thrive Physical Therapy understand that often, patients will need to have treatment times either early in the morning or late afternoon/early evening. To meet these demands, our PTs are available from 6:30 AM – 6:00 PM for appointment times. Also, we have a goal to get each new-patient scheduled within 24-48 hours from their first call to our office. We will always make it work!

How do I schedule my initial physical therapy appointment?

We are assuming that you have been referred to physical therapy from you physician, PA, ARNP, or case manager. Its simple, just call (559)325-3444 and our business office staff will walk you through the process of getting set up for your initial visit.

What should I bring to my first appointment?

    1. A referral for physical therapy from your referring physician, ARNP, or PA.
    2. Insurance cards (we will make a copy)
    3. Print and fill out patient forms found in the link provided and bring them with you if you desire to complete before initial visit.
    4. For motor vehicle accidents or worker’s compensation claims, bring any case manager or insurance adjuster information (ie. Claim number, contacts, phone numbers)
    5. Wear clothing that will allow visualization and physical assessment of the injured area
    6. Please arrive 15 minutes early to complete any remaining paperwork and to maximize your time with the physical therapist.

Will physical therapy hurt?

In most cases, there is little upside or benefit when there is a consistent painful response to your treatment in physical therapy. We make every effort to work within pain-free ranges. However, all patients are treated with using manual techniques and are given exercises to address problems associated with the injury. There always the chance of joint or muscular soreness after treatment. Your PT will monitor these responses to determine if they are expected and appropriate given the nature of your injury or medical history. Communication here is vitally important to a successful outcome and a successful working relationship.

Does my insurance cover physical therapy?

Yes, in most cases it does.  Our office can assist in contacting your insurance company to determine your physical therapy coverage based on your individual or family policy. They will go over these details with you at the time of your initial visit.

What if I don’t have insurance?

You may contact our office about setting up a self-pay plan.  Our goal is to serve anyone in need of physical therapy services.

What should I wear to my physical therapy visits?

For evaluations, loose fitting clothes are preferred that allow the physical therapist to examine your problem areas. Jeans, pants, bulky articles of clothing make it difficult for your therapist to conduct a thorough examination. Also, remember that you will be given an exercise program and you will want to be in comfortable attire. Bottom Line – dress as if you are going to the gym or an exercise class

How long will my therapy sessions last?

Physical therapy evaluations may last up to 1  ½  hours.  Follow-up visits may be 45-75 minutes, based on a multitude of factors which can be discussed with your therapist.  We are very sensitive to your time – if there are constraints, our staff will work with you to limit the amount of time your visits will last.

How many physical therapy visits will I need?

Your therapist will work together with you and your physician to determine a plan that meets the determined goals.  Sometimes your insurance plan requires further documentation from your therapist during your treatment. This documentation serves to validate necessity of further visits and sometimes insurance plans authorize fewer visits than are suggested. Your PT will work with you to accomplish goals within the defined parameters of your insurance plan, We work very hard to limit “lapses” in providing care whenever possible due to pending authorization

What age range do you see for physical therapy?

We see a very wide range of ages and physical conditions. We routinely see kids and the elderly. If there is a specific about the candidacy of a certain patient for physical therapy at Thrive, we would encourage you to call and inquire. We are not set up to see infants and toddlers and we have some general standards of mobility and safety for our elderly population.

Why should I choose Thrive Physical Therapy?

You will receive the highest quality care while achieving the results you need. We pride ourselves in providing an active, friendly, and highly professional environment. We are confident in our ability to help you reach your goals.